Asked to describe Tiger Woods in one word, complicated, came the answer.
Just how complicated is now obvious for all to see, because there was no rational reason for Woods to end the most successful golfer–caddie team in history.
Not after 12 years, 250 tournaments, 13 majors and 72 victories around the world together.
Not after they’d stood in line at each other’s weddings and been as tight as brothers, in ways both admirable and juvenile, as anyone who’s witnessed their farting contests could attest.
Just a little something for all the folks that are still looking for Tiger information. This was taken from an article about him firing his caddy.
I am afraid, very afraid. Is it possible Younger Daughter Rebecca is beginning to walk in the footsteps of her father? I hope not in my always pleasant outlook on human interactions.
A while ago I received a text from Rebecca telling me about her horrible experience in a local department store. She was listening to a woman yak about nothing, and loudly, on her cell phone. "What happened to respect?" Rebecca wrote. I answered, it's a song by Aretha Franklin. Wanda said, "hey, maybe you can blog about cell phone etiquette?" "That," I said, "is old news." "Remember when I almost got in the fight in the cable office?"
Rebecca wrote back that she didn't know if people were getting more rude (ruder?) or she was getting bitchier. Probably both I wrote back. And, sometimes being bitchy and doing the unexpected can be fun.
Last month Humana sent me a letter, "Notification About Your Other Insurance Coverage." If the information listed was not correct I was asked to call. Since I am so responsible, and the listed info was wrong, I called.
I was informed the call was being recorded. The Voice asked me to press numbers for my birth date and zip code for identification purposes. I then had to go through a couple of menus and eventually was connected to a human at Humana, who said, "My name is harrumph, harrumph, harrumph, I need to ask you some questions." Then she asked my name, date of birth, and zip code for, identification purposes.
I wanted to scream at her, This is the second time I'm giving this information. If you are recording, just listen to the damn thing.......but, I held my tongue.
I gave her my name, rank, and serial number, again. I told her the additional insurance coverage listed was incorrect. At this point she asked if my wife was employed, "yes," I said. "What's her first name?" she asked. "Wanda," I said. I listened as she slowly spelled it, "W-A-N-D-A"...and her last name is?" "Same," I said, "well, not same as in s-a-m-e, but same as in S-H-U-L-A-K." Now she asked for her social security number. "Sorry," I said. "I will not give you her social." "I don't have any coverage through her and I do not give her number over the phone." This is what I meant by doing the unexpected. She had no idea how to respond other than telling me she, "really needed it." Again, I said, "no" so asked me to hold.
She returned and said if I wouldn't give her the social she would not be able to help me further. I told her it was OK, she didn't need to help me further, and she said, "Is there anything else I can help you with?" FAT CHANCE, I thought but said, no....."Thank you for calling Humana and have a nice day."
Customer Service in America.
Wednesday Wanda was checking bank balances on line and discovered a twelve dollar service charge. Trying to decipher some of the small print is akin to decoding secret WW2 messages. The best way to insure you are getting correct information is to call and talk with a representative. Wanda did that last month. So, why the service charge?
Wanda called B of A six week ago to consolidate accounts. The person she spoke with left one account open, one that requires a minimum balance. Wanda discovered this two days ago and called about the twelve bucks. She told me about it after work and said the rep was "pretty rude and not very helpful." The bank employee (I guess) transferred the balance and closed the account so we "wouldn't get another service charge."
Wanda and were talking about it this morning. The original rep screwed up by missing the one account. The person she spoke with Wednesday was not helpful and was sort of rude. It would have been nice to hear something like, "I'm sorry you have this problem" or "Let's see what we can do to rectify this." A little compassion and understanding would have been nice, even if it was only twelve bucks. We both thought we deserved that as loyal customers for over thirty years.
Wanda called B of A again this morning and this person said, "Since the account has been closed we can't research or audit it for the service charge." He was very sorry and saw the notes from both last month and two days ago. Wasn't the Wednesday person helpful by just closing the account?
Sometimes it's just not worth the aggravation and I think many places count on that.
We live on a court. There are nine houses on the court. We are on the corner of the court. There are lots and lots of cars and trucks on the court, and one motorcycle. Last night at eleven the motorcycle, and rider, left the court. Last night at midnight the motorcycle and rider returned to the court. I know this because I glanced at the clock when it woke me both times.
If egg salad tasted like making egg salad smells, I wouldn't eat it.
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