Wednesday, August 14, 2013

Ordering On-Line, How Hard Can It Be?

Aside from spending a small fortune on books through amazon, the order process must be too difficult for me.

I thought I ordered two new cell phones last Saturday. As I mentioned, I've ordered books for my Kindle and that couldn't be much easier. Select a book, click on one button and voila' you're reading in under a minute. 

The phones should be here by now. This morning I checked shipping. No order listed using my e-mail address. Nothing listed for Wanda. Then I went into both our e-mail files, also nothing. Now I had to call Wanda at work. "You busy? No? Good. Can you check and see if we were billed for the new phones please?" She checked the bank, we weren't billed. So, I placed the order again.

How hard is buying on line? People do it all the time. This was my second attempt and I screwed it up. I'm a terrible on-line shopper, I don't know how to check the bank account or pay a bill on line. It may be time for some lessons.

The harried mom. The bargain hunter. The plain-old indecisive shopper. For many consumers, buying what catches their eye and returning what doesn't work out isn't just a convenience but a strategy for smart shopping.

"It's just easier to take things back than to go shopping most of the time," said Kimberly Alsabrook, a working mom of two children who does almost all her shopping online and often returns what she doesn't want.

The news this week that some major retailers are tracking your return habits caught the attention of some shoppers who say buy-and-return is a way to stay sane, not an attempt to cheat the system.

The Associated Press reported that many large retailers have turned to outside firms who create "return profiles" to keep track of what you kept, and what you brought back.

Retailers argue that it's a smart way to prevent fraud. Richard Mellor, vice president for loss prevention at the National Retail Federation, an industry trade group, said retailers are losing around $9 billion a year in fraudulent returns, a number that has not changed much over time...Allison Linn CNBC

When Costco opened there was a perception it was a discount warehouse. People thought the products may be inferior to regular stores. To combat this Costco had a blanket return policy. If not satisfied a customer could return anything at any time. Eventually Costco had to place a limit on electronics. People returned outdated technology and the store was losing money.

I'm not referring to fraud but people who return goods because "it's easier than shopping." Who do they think pays for this? The cost of theft, the cost of returns, the cost of restocking is added into the price of doing business. We all pay with each and every purchase.

Police returns? This is one more thing for us to self regulate. There should be no penalty if a purchase doesn't work out. But I don't think people should be allowed to indiscriminately buy and return no questions asked.

And if you live in the middle of nowhere it may be easier to buy on-line and return if not satisfied. In that case, get a special dispensation. Or, better still, don't buy anything. If you live in the middle of Montana no one's going to see you anyway.

Excuse me...you want to what?

A woman fired from a Pittsburgh-area spa has sued, saying she was wrongly fired after she refused to let another employee perform a hair-removing wax procedure on her during training.
She understood that part of her job was to perform the procedure that removes hair from the pubic area on customers, but said she didn’t want to be forced to have the procedure done for herself.
“She was asked to expose her most private parts to her co-workers, to their view and their touch, and to have the physical view of her genitals altered,” said her attorney.
She said she knew that she and co-workers would be practicing waxing techniques on each other but that nothing was mandatory.
“I was willing to have different parts of my body waxed, my eyebrows."
When I was in nursing school we had to practice giving shots, starting I.V.'s and in the first year, giving bed baths to each other. We were always fully clothed. I can't think of anything worse than having altered genitalia. OK, maybe having my co-workers see my altered genitalia.
Another entry to the MENSA fan club. What the Hell? It sounded like a good idea at the time.
Three men from Florida were arrested after they allegedly stole a 9-foot-tall chicken statue, strapped it to their truck, and went for a joyride. 

Police said the escapade began at about 6 a.m. Tuesday, when a resident in Florida's Putnam County saw three people stealing the chicken statue. The local sheriff's office said the suspects then hooked the chicken to a Chevrolet truck and pulled it down the rode for about a mile. Then, one of the suspects mounted the statue and and rode it. After that, the suspects unhooked the chicken and fled the scene.

Detectives arrested Darrin Luke Winters, 19, Tyler Leroy Evans, 21, and James J. Jilly, 18, the day after the stunt. Evans was charged with grand theft and violation of probation, while Winters and Jilly were charged with grand theft.
The bird, which suffered a lacerated leg, a cracked claw and scarred side, was later returned to its owner.

"We was just gettin' in some rodeo practice, said Evans. I didn't think we was hurtin' anything." "Heck, Evans added, We were going to put the chicken back."

I get stealing the chicken statue, it's exciting. But riding it? Riding it was really stupid.

Authorities in France said a woman who donned "elaborate makeup" to pose as her 19-year-old daughter for an exam could face prison.

A representative for the Lycee Bossuet-Notre Dame school in Paris said the 52-year-old woman, whose name was released only as Caroline D, donned low-wasted jeans, Converse shoes and "elaborate makeup" to pose as her daughter, during the three-hour Bacchalaureat* (US high school) composition exam.

The representative said the exam observers decided to wait until after the test to confront the woman.

"Intervening during the exam could have disturbed the other candidates, and created a reason to cancel the test for everyone," the representative said. The woman was confronted by police officers at the end of the exam and escorted from the hall.

Police said the woman, who told investigators she was attempting to help her daughter get high marks, has been charged with fraud and could face three years in prison and a $11,704 fine if convicted.

Upset she didn't do well on the exam and was caught it wasn't a total loss. She got several texts from male classmates asking for dates. 

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